Good things take a little time. Your item is made to order, then dispatched as soon as it’s ready. We’ll email you when it’s on its way.

Items that are made especially for you can’t be returned unless there’s a fault or we’ve made a mistake.

Ready-made items can be returned according to our returns policy.

Not sure which yours is? Drop us a message — we’ll help.

Oh no — that’s not what we want. If your item arrives damaged, please contact us with photos of the damage and your order number, and we’ll sort it for you.